Roussos History

Northwest Florida's Choice for Air Conditioning & Heating Services

In 1983, Roussos Refrigeration, Heating and Air Conditioning was formed by the late George J. Roussos and Allan Bense, the original co-founders. Since its inception, the company has been primarily focused on the residential aspect of the industry, but Roussos did offer commercial refrigeration service until recent years. The company developed and has maintained a stellar reputation within the market by providing prompt service and professional comfort solutions combined with high quality products for residential and light commercial HVAC system applications.

For many years, the company staff was only comprised of George Roussos and an apprentice. Robert Wilson, a current partner, was hired as an apprentice after his relocation from Michigan to the Bay County area in 1994. Robert had earned an associate’s degree in applied science at a Michigan community college, which also included a HVACR (Heating, Ventilating, Air Conditioning & Refrigeration) course completion. Robert combined his trade education with valuable field experience to be promoted to a HVACR technician within a couple of years. In 1995, Patrick Boykin joined Roussos in a similar capacity as Wilson when he relocated to the Bay County area from Tallahassee, where he was employed as a facilities technician for a commercial property owned by Mr. Bense. Like Wilson, Boykin was also a quick learner and shortly became a HVACR technician as well.

For the next 10 years, the company remained small with a total staff of 4 employees including a customer service representative. Upon the desired retirement of Mr. Roussos in 1996, Patrick Boykin and Robert Wilson purchased his company assets and became business partners with Mr. Bense. As new owners, Wilson and Boykin continued to deliver the same high quality service that Roussos customers had been accustomed to under Mr. Roussos’ ownership. Together they steadily added staff members as needed and doubled the company’s annual revenues over the course of the next 15+ years. Individually, both of these partners enjoyed meeting new customers and working with home and business owners to solve their comfort issues and still do today.